2010 Make-Up Lessons Terms and Conditions
At SSA we want you to receive value for money. To achieve this we are making a few changes to our make-up lessons policy for 2010. We are introducing “Make-Up Lessons for Life!” This means that the swimming lessons you pay for - you get, regardless of any absences you need to take. These make up lessons will then remain on your child’s record until they are used.
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To qualify for Make-Up Lessons for Life please observe the following:-
- Make-up lessons are accumulated and remain on record until used.
- Make-up lessons are limited by the number of paid lessons you miss during a term i.e. if your child is absent for 4 sessions due to illness etc. then he/she will be eligible for 4 make-up lessons .
- You must notify SSA the day prior to the regular lesson, if your child is going to be absent for the make-up lesson to be available. Clients who fail to attend their lesson without this notice will not be eligible for a make-up lesson. This will ensure that when customers want to redeem a make-up lesson we have more availability.
- If the make-up lesson needs to be cancelled, it must be cancelled prior to the day of the make-up lesson, or it will be forfeited.
- Make-up lessons can only be taken in positions vacant during normal scheduled term lessons.
- Make-up lessons can only be booked a maximum of 7 days in advance
- Your child must be enrolled in swimming lessons to redeem make-up lessons.
- Make-up lessons are not available for private lessons, during holiday programs or schools programs
- Make-up lessons are not to be exchanged for refunds, for use during holiday programs or credits towards term fees.
- Make up lessons are not transferable.
- Make up lessons are not applicable to Holiday Programs or Schools Programs
We hope this will enhance your swimming experience with us. If you have any further questions, please contact our friendly team on 53399911.
Please contact us to notify us of an absence by clicking here
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